Privacy Policy
This document governs the use of Personal Information (as defined below) of the account holder/ user (“you/ your”) that the smartphone application ("App") as operated by Sevenring Innovations Private Limited (“Company” / “Us”/ “We” / "Our") collects when you use this Website ("Privacy Policy"). We are committed to protecting your privacy. We will keep the Personal Information (as defined below) you entrust to Us safe and secure.
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When a transaction is initiated through the App, We collect information from your device which includes, the hardware models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information. details. We refer to this information as “Device Information”.
We use the Transaction Information (as defined below) that We collect generally to assist in any transactions done through the App (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, We use this Transaction Information to:
- Communicate with you;
- Screen Our orders for potential risk or fraud; and
- When in line with the preferences you have shared with Us, provide you with information or advertising relating to Our products or services.
We use the Device Information that We collect to help Us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize Our App (for example, by generating analytics about how Our customers browse and interact with the Website, and to assess the success of Our marketing and advertising campaigns).
When We talk about “Personal Information” in this Privacy Policy, We are talking both about Device Information and Transaction Information.
“Transaction Information” includes but not limited to the following
- Date & Time of transaction
- Transaction Amount
- Funding Source (Debit Card / Credit Card / Net Banking / Wallets / UPI etc.)
- Wallet Balance
- Card Type (if available) (Domestic / International)
- Card Network (if available)
- Card Issuer Bank (if available)
- Virtual Private Addresses (VPAs)
- Merchant Name
- Merchant Type
- Merchant Identifier (MID)
- Terminal Identifier (TID)
- Adding/Paying/Collecting cashback or referral bonus
SECTION 2 – CONSENT
When you provide Us with the Personal Information to complete a transaction, verify your credit card or any other payment method, We ask for your express consent to Our collecting it and using it for that specific reason only.
If We ask for your Personal Information for a secondary reason, for e.g. marketing, We will ask you directly again for your express consent. In either case, We will provide you with an opportunity to say no. We will not share your Personal Information with the third party (other people or businesses) without your prior consent.
If after you opt-in, you change your mind, you may withdraw your consent for Us to contact you, for the continued collection, use or disclosure of your Personal Information, at any time, by contacting Us from within Our App.
SECTION 3 – DISCLOSURE
We do not share your personal data other than described in this paragraph:
Service hosting partners and processors - We engage third party vendors, agents, service providers, and affiliated entities to provide services to Us on Our behalf, such as support for the internal operations of Our websites and App, payment processors and various third parties involved in provision of services to You.
Third parties in case of legal requirement - We will also disclose your Personal Information, if We believe We are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; when We believe necessary or appropriate to disclose Personal Information to the law enforcement authorities, such as to investigate actual or suspected fraud or violations of law or breaches of security; to respond to any claims against Us; and, to protect the rights, property, or Our safety, Our customers, or the public.
Third parties with consent - We will also disclose information about you, including Personal Information to any other third parties, where you have expressly consented or requested that We do so.
Third parties in case of a corporate transaction - In addition, your Personal Information may be disclosed as part of any merger, sale, reorganization, transfer of Our assets or businesses, acquisition, bankruptcy, or similar event.
Third party company communications - From time to time, We may participate in marketing initiatives that include websites "powered by" another company on Our behalf. As part of these initiatives, certain services and marketing communications may be delivered at the same time as those from other companies. Some of these services and communications offer you the option to share Personal Information with both Us and the other companies participating in these initiatives. For example, you may receive marketing communications from Us and other companies or have the opportunity to register online for products or services, such as software or apps from multiple companies. If you choose to provide Personal Information only to Us, We will not share this information with the other companies participating in that marketing initiative. If you choose to provide Personal Information to the other companies, that personal data will be handled according to the privacy policy of those companies, which may differ from this Privacy Policy.
SECTION 4 – THIRD-PARTY SERVICES
Certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information We are required to provide to them with your Personal Information for your purchase-related transactions. For these providers, to the best of our knowledge, We have ensured that they all comply with GDPR but if you would like to read their privacy policies, so you can understand the manner in which your Personal Information will be handled by these providers, please contact Us and We will provide their links. In particular, certain providers may be located in or have facilities that are located a different jurisdiction than either you or Us.
So, if you elect to proceed with a transaction that involves the services of a third party service provider, then your Personal Information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
SECTION 5 – SECURITY
To protect your Personal Information, We take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide Us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.
SECTION 6 – AGE OF CONSENT
By using the App, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use the App.
Our online services are not directed to minors under the age of 18. Therefore, We do not knowingly request or collect personal information from anyone younger than 18 years of age. If you believe that We may have unintentionally collected personal information from a child under 18, please contact Us so that We may take appropriate steps to delete such personal information.
SECTION 7 - INTERNATIONAL TRANSFERS
The servers which communicate, share and collect data from Our App available are located in Mumbai, India. If you are located outside Mumbai, India, please note that the Personal Information you provide will be transferred to Mumbai, India, where the level of data protection may not be equivalent to the level of protection applicable at your location.
Where We are legally required to do so, transfers of Personal Information to parties outside the EU/EEA may be made pursuant to the European Commission-approved Standard Contractual Clauses or other legally acceptable mechanisms that ensure an adequate level of protection. Where applicable, you are entitled to receive a copy of the relevant contract (such as Standard Contractual Clauses or Binding Corporate Rules) showing that appropriate safeguards have been taken to protect your personal information during such transfer.
SECTION 8 – YOUR RIGHTS
We will take steps in accordance with applicable legislation to keep your Personal Information accurate, complete and up-to-date. You are entitled to have any inadequate, incomplete or incorrect Personal Information corrected (that is, rectified). You also have the right to request access to your personal data and to obtain a copy of it as well as additional information about the processing and to request us to erase the Personal Information we hold about you.
[The following rights apply in addition to the above to European residents:
Right to restriction: you have the right to restrict the processing of your Personal Information.
Right to withdraw consent: in cases where we rely on your consent for using your Personal Information, you can withdraw such consent at any time by raising a ticket on our App.
Right to lodge a complaint: in case you have a question or complaint about how we process your Personal Information, you can raise a ticket on Our App.
If you reside in France, you also have the right to issue directives relating to your digital legacy.
Right to object: you have the right to object to our processing of Your Personal Information which is based on our legitimate interests. We will no longer process your Personal Information upon your request, unless we have compelling legitimate grounds for the continuation of the processing which override your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims. You may also object to our use of your Personal Information for direct marketing purposes.
Right to data portability: under circumstances, you have the right to have your Personal Information transmitted to another data controller in a structured, commonly used and machine-readable format.
Right to obtain a copy of personal data safeguards used for transfers outside your location: you can ask to obtain a copy of, or reference to, the safeguards under which your personal data is transferred outside of the European Union. We may redact data transfer agreements to protect commercial terms.]
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their updation on the App. If We make material changes to this policy, We will notify you within the App that it has been updated, so that you are aware of what information We collect, how We use it, and under what circumstances, if any, We use and/or disclose it.
SECTION 10 – DATA RETENTION
When you make a purchase using the App, We will maintain your Transaction Information for as long as it is mandated under the applicable law, which is currently 8 years from the end of the financial year of the transaction.
SECTION 11 – QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information We have about you, raise a concern ticket on our mobile app, or write to Our Privacy Compliance Officer at [email protected].